Customer Support


1. Items of personal information to be collected

A. The company collects the following customer information for customer inquiries and counseling.
B. The following information can be automatically generated and collected during the service use process.

2. Purpose of collecting and using personal information

A. The purpose of collecting and using personal information is to provide customized services to customers by Digickey Co., Ltd.
B. This is to handle complaints about various questions and requests from customers through identification, or to notify them of delivery such as service improvement or change.

3. Retention and use period of personal information

If our company no longer wants to keep personal information, we can request the deletion of personal information at any time, and the following information will be preserved for the period specified for the following reasons.
Retention of information according to the company's internal policy
- Retention items: Company name, contact information, name, e-mail - Reason for preservation: Check the history of past inquiries of the same person.
- Retention period: 3 months from the date of completion of inquiry processing